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New System Incoming

Published: Monday, 05 October 2026

New System Incoming

New System Incoming

We’re getting ready to launch our new front-of-house system – the system that lets you book classes, pay for activities and register your visit on arrival.

The new system, developed in partnership with leisure management software provider Legend, will be introduced gradually, with a couple of sites going live at a time from Tuesday 22 September 2026.

This move marks a key milestone towards improving your customer experience with us when booking and using facilities across South Lanarkshire.

In the meantime, we ask for your patience and understanding during this significant transition. Please remember to be kind to our staff as they familiarise themselves with a brand-new system and new ways of working.

What do I need to do?

The majority of the changeover will be completed behind the scenes for you. However, an important step will require you to activate your new online account.

You’ll soon receive an invitation from Legend which includes simple step-by-step instructions to help you get set up.

To be able to make future bookings with us online or on our app, you must activate your online account with Legend. We highly recommend you activate your account as soon as you receive this information.

Please make sure your contact details are up to date so you don’t miss out.

What will happen during the changeover?

We’ll be moving sites across one or two at a time to help manage the transition.

During each changeover, there will be some short, temporary impact to our online services. It’s important that you check this page regularly for important information on dates and planned downtime which may affect your bookings.

If you have already booked an activity, such as a fitness class or badminton session, there’s no need to take any action. Your booking will be transferred to the new system.

Rollout dates

 

Site Go-live date
Blantyre Leisure Centre Tuesday 22 September 2026
Blantyre is now live on our new system. If you have not already done so, you will need to register for our new Legend Online Services to continue booking online or through the app. If you require any assistance, please contact your centre directly.
Carluke Leisure Centre Wednesday 23 September 2026
Carluke is now live on our new system. If you have not already done so, you will need to register for our new Legend Online Services to continue booking online or through the app. If you require any assistance, please contact your centre directly.
Fairhill Lifestyles / Library Wednesday 23 September 2026
Fairhill is now live on our new system. If you have not already done so, you will need to register for our new Legend Online Services to continue booking online or through the app. If you require any assistance, please contact your centre directly.
Coalburn Leisure Centre Thursday 24 September 2026
Coalburn is now live on our new system. If you have not already done so, you will need to register for our new Legend Online Services to continue booking online or through the app. If you require any assistance, please contact your centre directly.
Larkhall Leisure Centre Thursday 24 September 2026
Larkhall is now live on our new system. If you have not already done so, you will need to register for our new Legend Online Services to continue booking online or through the app. If you require any assistance, please contact your centre directly.
Lanark Leisure Centre Tuesday 29 September 2026
Lanark is now live on our new system. If you have not already done so, you will need to register for our new Legend Online Services to continue booking online or through the app. If you require any assistance, please contact your centre directly.
John Wright Sports Centre Wednesday 30 September 2026
John Wright Sports Centre is now live on our new system. If you have not already done so, you will need to register for our new Legend Online Services to continue booking online or through the app. If you require any assistance, please contact your centre directly.
Hamilton Water Palace Wednesday 7 October 2026
Site instructions:
For Hamilton Water Palace bookings only, both online and app access will be unavailable from 4pm on Tuesday 6 October 2026 while we prepare for the changeover. Online booking will temporarily reopen from 6am to 9am on Wednesday 7 October. Please note that the app will remain unavailable during this period.

Both online booking and app access will resume as normal from 12noon on Wednesday 7 October once the changeover is complete.

If you have already booked an activity, such as a fitness class or badminton session, there’s no need to take any action. Your booking will be transferred to the new system.
Eastfield Lifestyles Wednesday 7 October 2026
Site instructions:
For Eastfield bookings only, both online and app access will be unavailable from 4pm on Tuesday 6 October 2026 while we prepare for the changeover. Online booking will temporarily reopen from 6am to 9am on Wednesday 7 October. Please note that the app will remain unavailable during this period.

Both online booking and app access will resume as normal from 12noon on Wednesday 7 October once the changeover is complete.

If you have already booked an activity, such as a fitness class or badminton session, there’s no need to take any action. Your booking will be transferred to the new system.
Dollan Aqua Centre Thursday 8 October 2026
Site instructions:
For Dollan Aqua Centre bookings only, both online and app access will be unavailable from 4pm on Wednesday 7 October 2026 while we prepare for the changeover. Online booking will temporarily reopen from 6am to 9am on Thursday 8 October. Please note that the app will remain unavailable during this period.

Both online booking and app access will resume as normal from 12noon on Thursday 8 October once the changeover is complete.

If you have already booked an activity, such as a fitness class or badminton session, there’s no need to take any action. Your booking will be transferred to the new system.

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